Keynote 1: The future of work and wellbeing: From automated vehicles to working from home
Abstract: How can technology support workers in our rapidly changing world? How can we help them be productive and creative, and how can we support their overall wellbeing? With my colleagues I explore these broad questions for two specific areas: working in future automated vehicles, and working from home. We argue that making progress in these areas will require convergent research – the type of research in which experts from multiple backgrounds create new languages of expression and new approaches that integrate disciplines. In this talk I present our own steps towards such a convergent research approach to the future of work and wellbeing.
Bio: Andrew Kun is Professor of Electrical and Computer Engineering at the University of New Hampshire. In his research Andrew focuses on speech interfaces and augmented-reality interfaces in vehicles, on emerging trends in human-computer interaction for automated vehicles and working from home, and on the use of visual behavior and pupil diameter changes to model the relationships between user interface characteristics and user performance and satisfaction. Currently, Andrew serves as ACM SIGCHI Vice President for Finance. Website: https://ceps.unh.edu/person/andrew-kun
Keynote 2: The Future of Work—and The Future of Our Attention
The pandemic has led organizations to rethink their working arrangements, causing many to reorganize into remote or hybrid work configurations. In this talk I will discuss the challenges of conducting remote and hybrid work in our current times. Drawing on empirical research, I will show how working long hours in computer work, common to most information workers, has created conditions where it is difficult for people to focus and engage in work. Further, when working remotely from their teammates, people also face challenges in achieving high team performance. I will discuss short attention spans from a holistic perspective, and will show how this phenomenon is related to technology design, our environments, and individual differences. I will present some strategies we can use in moving forward to creating a more focused and engaged work environment in the new age of remote and hybrid work.
Bio: Gloria Mark is Chancellor’s Professor in the Department of Informatics, University of California, Irvine. Her research focuses on studying how the use of digital technology impacts our lives in real-world contexts. Her goal is to use these insights to promote positive experiences for information technology use to increase health and well-being. She received her PhD in Psychology from Columbia University. Prior to UCI she worked at the German National Research Center for Information Technology (GMD, now Fraunhofer Institute) and has been an ongoing visiting researcher at Microsoft Research since 2012, and also had been a visiting researcher at IBM, National University of Singapore, and the MIT Media Lab. She was inducted into the ACM SIGCHI Academy in 2017 and has been a Fulbright scholar. Her work has appeared in the top conferences and journals in the field of Human-Computer Interaction and she has won multiple paper awards. She was the general co-chair for the ACM CHI 2017 conference, and is on the editorial boards of the ACM TOCHI and Human-Computer Interaction journals. Her work has appeared in the popular press such as The New York Times, The Atlantic, the BBC, NPR, Time and The Wall Street Journal. She was invited to present her work at the Aspen Ideas Festival and has presented at SXSW conferences.